Warranty Terms and Conditions
PARD
Your PARD Product is warranted against defects in materials and workmanship under the following conditions
- Thermal Products - 3 Years
- Digital Products and Non-Thermal Products - 2 Years
- Batteries - 3 Months
- As listed on the Product
Note the Following Products are 5 Years for Recreational Use Only - Commerical Use is solely the standard length
- Night Stalker Mini, Pro or Ex
- Leopard Series
- Pantera Q, 256 and 2.0
- Compact Landsat Mini
- Compact Q
Warranty applies ONLY to the first purchaser and is not transferrable
Repairs and Replacements Warranty time period are only valid to the original device Warranty Period and are not extended
It does not apply to other products with similar names i.e. the Older Night Stalker 4K, or Pantera
Damage caused by improper use, modifications, drops etc are NOT covered by warranty
IN NO EVENT SHALL WE BE LIABLE IN A CLAIM FOR BREACH OF WARRANTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT.
NOTE - Reasonable Timeframe for Repair - Due to the Technical Nature and Laws / Shipping issues around Night Vision and Rifle Scopes and inline with competitors in New Zealand - Repairs can take 2-4 weeks if they can be repaired locally and 12-18 weeks if they need to be sent overseas
While we can repair most things in New Zealand quickly there are instances where it can take this long
If you purchase the extended warranty then your warranty is extended by that amount of extra time
Labradar
Your Labradar LX is covered by a 3 year warranty
Terms and Conditions
For New Zealand this is 3 Years
Arts, Sciences et Technologies Infinition Inc. warrants all Labradar LX products to be free of defects in material and workmanship. This warranty will remain in effect for a period of one year from the date of purchase.
INFINITION, INC., warrants that Labradar LX is manufactured to be free from defects in material and workmanship for a period of one (1) year from date of purchase by the original purchaser for non commercial use. Any other use of this product voids the warranty. INFINITION, INC. at its option, will repair or replace without charge, or refund the purchase price of any product which fails during the warranty period by reason of defect in material or workmanship found upon examination by INFINITION, INC. This warranty does not cover any failures caused by abuse, mishandling, failure to the follow the operating instructions, alteration(s) or accident. Damaged caused by bullet impacts, gunfire debris or ejecting materials are not covered by warranty. To make a claim under this warranty, the original purchaser must contact Infinition Inc. by phone or email. The unit should be properly packaged with the shipping charges prepaid. All claims must be made within thirty (30) days after the product failure. All claims must be accompanied by proof of date of purchase. Prior to returning any item call or email for a Return Authorization Number. Items returned without the authorization number will be rejected and returned to sender. Infinition will not be responsible for any lost shipments or other liabilities.
IN NO EVENT SHALL INFINITION BE LIABLE IN A CLAIM FOR BREACH OF WARRANTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES (AND COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.