We also have a You Tube Channel - which has How to Videos and also in the Field and more - its a good idea to Subscribe

Subscribe to You Tube

Return Request (RMA)

If you think you have an issue with your device

Have you checked out the videos and manual first?

If so complete the form below in the first instance.

We will be in touch, there maybe things we can do remotely to solve the issue without sending it back

We ask for the form to completed as it also keeps track of your device (Paper can be lost).

It also ensures that if we do need to have the device returned we have the correct details in our system to get it back to you.

Step 1 - Complete the form

Step 2 - We will provide advice on what to check on the unit while it is still with you.

Step 3 - We will provide a RA Number and will provide shipping and packing instructions and the device can be shipped to us

Please do NOT return anything without an Authorisation Number that we will email to you

RMA Form