FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
PARD Products
Below are some common questions about PARD Products
Do I need a Charger?
Yes you will need a proper charger - this uses the 18650 battery which is rechargeable and fairly common now - torches etc use 18650 and often customers have a suitable charger
Most PARD devices also use 18650 batteries - to include a charger with each device would just drive up the price and create needless waste and since a lot of people buy a handheld and a scope - winding up with 2 chargers would be such a waste
What Calibre are they rated to?
The scopes will handle up to 6000j, which is a lot
Ours sit on a 338 Lapua Magnum and also a 12g firing slugs
For the 007 Clips ons though - you should be aware of the reduced eye relief and your face ... :) if you use that much of calibre
What is the Warranty
You can read the full warranty terms and conditions on this page
Do you have Sales or Discount Codes?
We’re often asked about sales events — Boxing Day, Black Friday, flash deals, and the like. Quite simply, we don’t take part in them.
Our philosophy is built around fair, transparent pricing all year round. We believe customers deserve genuine value every day, not inflated prices followed by short-term discounts. If a product can be discounted today, we ask: why not yesterday, or tomorrow?
Instead of temporary sales, we focus on long-term value. That means carefully priced products, reliable performance, and added benefits that actually matter — such as the 5-year warranty on PARD devices. That warranty isn’t a marketing gimmick; it’s a reflection of confidence in the quality and durability of the products we sell.
By avoiding sales cycles, we’re able to stay consistent, honest, and customer-focused. No pressure to “buy now before it ends,” no guesswork about whether you’ve paid the right price — just solid products, priced fairly, backed properly, every day of the year.
And yes — we do occasionally have sales. When we do, they’re very specific and for good reason. These offers are typically limited to end-of-line products or slow-moving items, where making space for new stock makes practical sense.
How do I clean a Thermal Lens
Cleaning a thermal scope lens is a bit different from cleaning a normal glass optic, because thermal lenses are usually made from germanium and have delicate anti-reflective coatings. Done wrong, you can permanently damage it—so gentle is key.
We recommend this Lense Cleaning Kit
What you should use
- Manual air blower (not canned air)
- Soft lens brush (camel hair or similar)
- Lens-safe microfiber cloth (clean, no grit)
- Lens cleaning solution made for optics
What NOT to use
- Paper towels, tissues, or cotton swabs
- Household glass cleaner (Windex, ammonia, etc.)
- Canned/compressed air
- Excess pressure or circular scrubbing
- Your breath (moisture + salts can damage coating)
- Your Fingers
Step-by-step cleaning process
1. Power off & cool down
Turn the scope off and let it return to ambient temperature.
2. Remove loose debris
Use a manual air blower to gently remove dust and sand.
If needed, very lightly use a lens brush—no pressure.
3. Apply cleaner correctly
- Put 1–2 drops of lens cleaner on the microfiber cloth, not directly on the lens
- The cloth should be slightly damp, never wet
4. Wipe gently
- Use light, straight strokes from the center outward
- Do not scrub
- One pass per area; refold cloth if needed
5. Dry if necessary
Use a dry portion of the microfiber cloth with the same gentle motion.
Extra tips to protect your thermal lens
- Always use a lens cap when not in use
- Clean only when necessary (over-cleaning wears coatings)
- Avoid touching the lens with bare fingers
- If exposed to rain or snow, dab dry—don’t wipe aggressively
How do I clean a Night Vision Lens
Cleaning a Night Vision scope lens is the same as an Optical Glass Scope Done wrong, you can permanently damage it—so gentle is key.
We recommend this Lense Cleaning Kit
What you should use
- Manual air blower (not canned air)
- Soft lens brush (camel hair or similar)
- Lens-safe microfiber cloth (clean, no grit)
- Lens cleaning solution made for optics
What NOT to use
- Paper towels, tissues, or cotton swabs
- Household glass cleaner (Windex, ammonia, etc.)
- Canned/compressed air
- Excess pressure or circular scrubbing
- Your breath (moisture + salts can damage coating)
- Your Fingers
Step-by-step cleaning process
1. Power off & cool down
Turn the scope off and let it return to ambient temperature.
2. Remove loose debris
Use a manual air blower to gently remove dust and sand.
If needed, very lightly use a lens brush—no pressure.
3. Apply cleaner correctly
- Put 1–2 drops of lens cleaner on the microfiber cloth, not directly on the lens
- The cloth should be slightly damp, never wet
4. Wipe gently
- Use light, straight strokes from the center outward
- Do not scrub
- One pass per area; refold cloth if needed
5. Dry if necessary
Use a dry portion of the microfiber cloth with the same gentle motion.
Extra tips to protect your lens
- Always use a lens cap when not in use
- Clean only when necessary (over-cleaning wears coatings)
- Avoid touching the lens with bare fingers
- If exposed to rain or snow, dab dry—don’t wipe aggressively
